Master Appliance Repair

Frequently Asked Questions

Are you truly a local WNY based company?

Yes, Master Appliance Repair is a true local small business that is not based elsewhere pretending to be local like many other appliance repair companies in our area.

I have spent my entire life here and although I have traveled to many other places in our great country I am proud to say there is nothing like home! GO BILLS, SABRES, BANDITS & BISONS!!

What appliances & brands do you repair?

I DO repair most major brands of residential :

~ Front load washers

~ Top load washers

~ Gas dryers

~ Electric dryers

~ Gas stoves

~ Electric ranges

~ Gas cooktops

~ Electric cooktops

~ Select gas wall ovens

~ Select electric wall ovens

~ Select icemakers

WHIRLPOOL ~ GE ~ FRIGIDAIRE ~ ELECTROLUX ~ KITCHENAID ~ AMANA ~TAPPEN ~ ADMIRAL ~ HOTPOINT ~ KENMORE ~ MAYTAG ~ SAMSUNG ~ LG ~ JENN AIR ~ ESTATE ~ WOLF - CAFE ~ SPEED QUEEN & MANY OTHER BRANDS

What appliances do you not repair?

I currently DO NOT repair :

~ Refrigeration

~ Dishwashers

~ Microwaves

~ Mixers

~ Ninjas

~ Vacuum cleaners

~ Whole house vacuum systems

~ Garbage disposals

~ Trash compactors

~ Small appliances

~ Espresso machines

Do You Repair Commercial Appliances?

At this time I DO NOT repair commercial appliances.

Please contact me if you have any appliance that is not listed above to see if I can assist.

What areas do you service?

**Please contact me If your area is not listed. I may still be able to assist!

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#AppliancerepairAmherstNY

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#AppliancerepairMarillaNY

#AppliancerepairNewsteadNY

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#AppliancerepairWestFallsNY

#AppliancerepairWestSenecaNY

#AppliancerepairWilliamsvilleNY

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#Washerrepair

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#Ovenrepair

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#Wallovenrepair

#Rangehoodrepair

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#WNYappliancerepair

How do I schedule a service call?

Text me now @716.491.5691 or fill out the contact form on this website

I will then respond fast with my next available appointment opening. I will work with you to get you scheduled as quickly as possible

What do you charge for a service call?

My service call & diagnosis is 100% FREE with any on-site quoted COMPLETED repair. Contact me for full pricing details.

Will I have to pay sales tax on my appliance repair?

Yes! Appliance repair in New York State is considered a sales taxable event.

What forms of payment do you accept?

Cash, major credit cards, debit cards, & Venmo are forms of payment accepted .

Can you provide a repair quote over the phone?

Unfortunately no, On-site diagnosis is needed for accurate pricing due to the many variables involved and use of latest technology where applicable.

Many times the obvious problem can be caused by multiple possibilities that can't be known until disassembling or testing of the appliance.

Are you insured?

Yes, Master Appliance Repair carries $1,000,000 of business liability coverage.

Do you notify me when you are on the way to my appointment?

Yes, because customer service & communication is so important to me & the very foundation of my business I generally give 30 - 45 minutes advance notice when I am on my way to your scheduled appointment.

I have a pet in my home, will that be an issue?

I am a HUGE animal lover and frequently highlight my chihuahua LEO in my appliance videos.

Please if your comfortable with it please introduce me to your furry family member. I would love to meet them.

What if I can't be personally there when you arrive?

I know how frustrating a broken appliance can be so I strive to make things as smooth as possible to get you back up and running.

I understand you may be busy or unable to be there upon my arrival.

If you are comfortable having someone else responsible to let me in simply provide me their cell phone number as well and I will contact them when I am on my way.

I will then contact you while onsite with my diagnosis and repair quote for your approval and payment.

Will my appliance be repaired the same day as my appointment?

The goal is to always try to fix your appliance on the first visit and I do carry a large inventory of parts on the truck for many manufacturers.

However, as it is possible parts may need to be ordered you should have a backup plan as your appliance may be out of service for a period of time.

Do you really have over 1000 five star reviews?

It takes a lot of time and consistent, high-quality care to reach that point, but I am thrilled to have over 1000 five-star reviews!

My goal is to make every customer feel cared for, and I am grateful that so many of your neighbors have taken the time to share their experience.

I invite you to read through them to see what others say about MASTER APPLIANCE REPAIR!"

Do you work with manufacturer or aftermarket warranty companies?

To keep my pricing competitive & expenses to a minimum I do not honor any manufacturer or aftermarket warranty companies policies.

Payment is expected as services are rendered.

In some cases there may be instances where I will perform the repair and you would compensate me COD and then get reimbursed by your warranty company.

However, this would be an arrangement made between you and your warranty company without my involvement.

"YOU GOTTA GUY"

MASTER APPLIANCE REPAIR

About Master Appliance Repair

LOCALLY OWNED & OPERATED

Frequently Asked Questions

WHAT CUSTOMERS ARE SAYING ABOUT MASTER APPLIANCE REPAIR!

REPAIR OF MOST MAJOR BRANDS OF: TOP & FRONT LOAD WASHERS ~ DRYERS ~ GAS STOVES ~ ELECTRIC RANGES ~ COOKTOPS ~ WALL OVENS ~ RANGE HOODS ~ ICEMAKERS

HELPFUL VIDEOS

WHY YOU NEED TO CLEAN YOUR DRYER VENT REGULARLY!

IS YOUR DRYER SQUEALING?

IS YOUR WASHER NOT DRAINING?

SELF CLEAN YOUR OVEN? ~ NO! NO! NO!

WHIRLPOOL TOP LOAD WASHER NOT SPINNING?

SCHEDULE FAST APPOINTMENT NOW

TO SETUP A FAST SERVICE CALL PLEASE SUBMIT THIS FORM NOW

MASTER APPLIANCE REPAIR